Delivery & Return
We deliver photography gear across all of Egypt — from cameras and lenses to lighting, audio, and accessories — straight to your door.
Delivery Options Overview
Whether you’re in Cairo or anywhere across Egypt, we offer reliable shipping through our trusted courier partners. For large or bulky items, shipping costs are confirmed before dispatch so there are no surprises.
Place your order on camerashop.com.eg
You will receive an order confirmation email
Our team prepares and dispatches your order
Your order is delivered to your doorstep
Small items
| Standard Delivery | Flat rate |
|---|---|
| Get it in 1–2 business days (Cairo) | 120 EGP |
| 3–5 business days (outside Cairo) | 120 EGP |
Small items include accessories, bags, filters, memory cards, tripods, and similar products
Large items
| Standard Delivery | COST |
|---|---|
| Get it in 1–2 business days (Cairo) | To be confirmed before dispatch |
| 3–5 business days (outside Cairo) | To be confirmed before dispatch |
Large items include lighting equipment, studio gear, large camera bags, and similar bulky products. Our team will contact you to confirm the shipping fee before your order is sent.
Exchange or Return of Goods
We want you to shop with confidence. Please read our return policy carefully before purchasing.
The product is not accepted back if at least one of the components is missing:
Cameras & Lenses — No Returns All sales on cameras and lenses are final. Due to the nature of optical and imaging equipment, we are unable to accept returns or exchanges on these products.
Accessories — 14-Day Return Window Accessories may be returned within 14 days of delivery. To be eligible, the following conditions must all be met:
- Item is unused and unopened
- Item is in its original packaging
- Original receipt or proof of purchase is provided
- Warranty card (if applicable) is included
How to Initiate a Return
Contact us directly via WhatsApp or phone before sending any item back. Our team will guide you through the process and provide the return address.
📱 WhatsApp / Phone: +20 110 622 1464
FAQs
Unfortunately, no. All camera and lens sales are final. We recommend reaching out to us before purchasing if you have any questions about a specific product — we’re happy to help you make the right choice.
If your order arrives damaged due to shipping, please contact us within 48 hours of delivery with photos of the damage. We will work with you to resolve the issue as quickly as possible.
Yes, exchanges on accessories are possible within the 14-day window, subject to stock availability and the same return conditions above.
Once your order is dispatched, you will receive tracking information via email or WhatsApp.
