At Camera Shop, we stand behind the quality of our products and want you to have a worry-free shopping experience. We offer warranties on our products to provide you with peace of mind. Below is our warranty policy:
1. Manufacturer’s Warranty:
- Some of the products sold by Camera Shop come with a manufacturer’s warranty, which varies depending on the product and manufacturer. These warranties typically cover defects in materials and workmanship for a specified period, usually up to two years from the date of purchase.
- If a product is covered by a manufacturer’s warranty, the terms and conditions of the warranty will be included with the product or available on the manufacturer’s website. Customers are encouraged to register their products with the manufacturer to activate the warranty and facilitate any future warranty claims.
2. Camera Shop Warranty:
- In addition to the manufacturer’s warranty, Camera Shop offers a one-year warranty on certain products sold in our store. This warranty covers defects in materials and workmanship under normal use for a period of one year from the date of purchase.
- If a product covered by Camera Shop’s warranty develops a defect during the warranty period, customers can contact us for assistance. We may repair, replace, or provide a refund for the defective product, depending on the circumstances and availability of the product.
3. Warranty Exclusions:
- Our warranties do not cover damage resulting from accidents, misuse, neglect, improper installation, unauthorized repairs or modifications, or normal wear and tear.
- Warranties are non-transferable and apply only to the original purchaser of the product from Camera Shop.
4. Making a Warranty Claim:
- To make a warranty claim, customers must provide proof of purchase, such as a receipt or order confirmation, along with a description of the defect.
- Customers should contact Camera Shop’s customer service department to initiate a warranty claim. We will provide instructions on how to proceed with the claim and may require the defective product to be returned for evaluation.
5. Limitation of Liability:
- Camera Shop’s liability under any warranty is limited to repairing, replacing, or refunding the defective product at our discretion. We are not liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use the product.
6. Statutory Rights:
- Our warranties are provided in addition to any statutory rights that may apply under applicable consumer protection laws. These warranties do not affect your statutory rights as a consumer.
If you have any questions or need assistance with a warranty claim, please contact us at email@example.com
Effective Date: February 13, 2024